COVID-19 Crisis Resources
Mental Health
NYC Well1-888-NYC-WELL (1-888-692-9355)
Text WELL to 65173
Chat at https://nycwell.cityofnewyork.us/en/
Crisis Text Line Text “Got5” to 741-741 https://www.crisistextline.org/
National Domestic Violence Hotline
1-800-273-8255
National Suicide Prevention Lifeline
1-800-273-8255
NYC National Alliance on Mental Illness
212-684-3264
The Trevor Project 1-866-488-7386
Eating Disorders Association
(800) 931-2237
Most clinics are conducting sessions and intakes through telehealth during this time . If you need to make contact with a local clinic, call their general line for more information.
If you need help getting started, call NYC WELL or visit www.hitesite.org to locate a nearby clinic.
Food
Food Help NYC Emergency Food Assistance New York City’s public site about how to access emergency food assistance.
Food Help NYC Map
maps.nyc.gov/foodhelp/#map-page
New York City’s public map of food pantry locations. Check for updates regarding closings to confirm
whether you should go. maps.nyc.gov/foodhelp/#map-page
Food Bank NYC Updated Maps
Food Bank NYC locations updated to reflect closings.
Food Bank NYC’s COVID-19 Response
Updates from Food Bank NYC about their support during the crisis.
Department Of Education updates for students who rely on school meals.
City Harvest Mobile Markets
City Harvest Mobile Markets are continuing to operate in neighborhoods around the city. Check the website for a schedule. https://www.cityharvest.org/programs/mobile-markets/
Invisible Hands
Local organization supporting NYC and New Jersey. Request a delivery online.
https://www.invisiblehandsdeliver.com/request-a-delivery
Housing
Housing/Court Answers212-962-4795 or civiljustice@hra.nyc.gov
Assists tenants and small home owners. Can explain how to access public assistance. Hours: Monday through Friday 9am-5pm
Housing Support from NYC
718-557-1379
Assists families and refer to legal counsel for eviction, non-payment related matters etc. Hours: Monday through Friday 9am-5pm for more information. Tenant’s Rights Hotline
212-979-0611
Helps inform tenants of their rights.
Please note – this line is run by volunteers and is experiencing a higher-than-average call volume. You may not get an answer or even be able to leave a message, but they note all missed calls and WILL CALL YOU BACK.
New York State TEACHS
Technical assistance for schools around working with students in temporary housing.
Infoline: 800-388-2014
Additional information about housing support:
https://unitedwaynyc.org/resources/shelter-housing/
Finances
Please note – there is an 866 number circulating social media for relief through United Way.
This number is only for residents of Indiana. Instead please call 311 for local NYC options of how to receive support.
NYC Human Resources Administration (HRA)
718-557-1399 (Hours: Monday through Friday 8am-5pm)
Can provide cash assistance and emergency grants for people hardest hit by COVID-19. Apply online (www.nyc.gov/accesshra).
HRA is currently updating application requirements to cut down the need for in-person meetings. Once the application is submitted online people will receive updated instructions.
Financial Support for Rental Arrears through HRA
718-557-1399 (Hours: Monday through Friday 8am-5pm)
If this crisis causes you to get behind on rent or you were behind on previously, you can apply for emergency cash assistance.
Please note – this was a pre-existing program and due to the extraordinary circumstances of the current crisis there may be updates in the coming weeks.
Other support for rental arrears:
Public Tenant Hotline – 888-744-7900
Catholic Charities Helpline – 888-744-7900 Coalition for the Homeless – 212-964-5900
Additional information about emergency financial assistance: https://unitedwaynyc.org/resources/shelter-housing/
Equity and Access
Remember that crisis is not a time that we should allow equity and human rights to be violated – in fact we should be more vigilant. See these resources for additional information:
New York City Commission on Human Rights
Continues to work remotely during the COVID-19 crisis. Contact/report discrimination and abuses at 311
Teaching Tolerance Resources for Students and Teachers
Human Rights Watch – COVID-19 Human Rights Considerations
Substance Abuse/Recovery
Groups for people in recovery from alcoholism.
www.samhsa.gov/find-help/national-helpline
Alcoholics Anonymous (AA)
New York Intergroup Association of Alcoholics Anonymous
Extension of multiple AA groups open to those in need of additional support. 212-647-1680 Online meetings at: https://www.nyintergroup.org/remote-meetings/list-of-remote-meetings-to-join
Narcotics Anonymous (NA)
Groups for people in recovery from drug addiction.
Online meetings
Recovery Dharma
Online and phone meetings that use the principles of Buddhism to support recovery.
Substance Abuse and Mental Health Services Administration (SAMHSA)
National helpline for people experiencing issues related to substance use and abuse
1-800-662-HELP (4357)
Immigration
Please note: Anyone that needs help curing the COVID-19 Crisis should seek help without fear of retribution. This is a message from U.S. Citizenship and Immigration Services (USCIS) and directly addresses the federal government’s “Public Charge Rule” that was passed in February 2020.
Please see the website from NYC for more information: https://www1.nyc.gov/site/immigrants/help/legal-services/public-charge.page
New York State Immigration Hotline
1-800-566-7636
Immigration Advocates
Resource directory for immigrants – local and national https://www.immigrationadvocates.org/nonprofit/
The Citizenship Project samantha.rijkers@nyhistory.org Free online citizenship classes:
https://docs.google.com/forms/d/e/1FAIpQLSeVIYv18LAYDQmKWQ5LfE
9-Uhk456VOX02XI3AxDZfGQvBg0Q/viewform
CUNY Citizenship Now!
Remote legal services – online consultation for family-based and naturalization cases. 646-664-9400
https://www.cuny.edu/citizenshipnow
NYC Well1-888-NYC-WELL (1-888-692-9355)
Text WELL to 65173
Chat at https://nycwell.cityofnewyork.us/en/
Crisis Text Line Text “Got5” to 741-741 https://www.crisistextline.org/
National Domestic Violence Hotline
1-800-273-8255
National Suicide Prevention Lifeline
1-800-273-8255
NYC National Alliance on Mental Illness
212-684-3264
The Trevor Project 1-866-488-7386
Eating Disorders Association
(800) 931-2237
Most clinics are conducting sessions and intakes through telehealth during this time . If you need to make contact with a local clinic, call their general line for more information.
If you need help getting started, call NYC WELL or visit www.hitesite.org to locate a nearby clinic.
Food
Food Help NYC Emergency Food Assistance New York City’s public site about how to access emergency food assistance.
Food Help NYC Map
maps.nyc.gov/foodhelp/#map-page
New York City’s public map of food pantry locations. Check for updates regarding closings to confirm
whether you should go. maps.nyc.gov/foodhelp/#map-page
Food Bank NYC Updated Maps
Food Bank NYC locations updated to reflect closings.
Food Bank NYC’s COVID-19 Response
Updates from Food Bank NYC about their support during the crisis.
Department Of Education updates for students who rely on school meals.
City Harvest Mobile Markets
City Harvest Mobile Markets are continuing to operate in neighborhoods around the city. Check the website for a schedule. https://www.cityharvest.org/programs/mobile-markets/
Invisible Hands
Local organization supporting NYC and New Jersey. Request a delivery online.
https://www.invisiblehandsdeliver.com/request-a-delivery
Housing
Housing/Court Answers212-962-4795 or civiljustice@hra.nyc.gov
Assists tenants and small home owners. Can explain how to access public assistance. Hours: Monday through Friday 9am-5pm
Housing Support from NYC
718-557-1379
Assists families and refer to legal counsel for eviction, non-payment related matters etc. Hours: Monday through Friday 9am-5pm for more information. Tenant’s Rights Hotline
212-979-0611
Helps inform tenants of their rights.
Please note – this line is run by volunteers and is experiencing a higher-than-average call volume. You may not get an answer or even be able to leave a message, but they note all missed calls and WILL CALL YOU BACK.
New York State TEACHS
Technical assistance for schools around working with students in temporary housing.
Infoline: 800-388-2014
Additional information about housing support:
https://unitedwaynyc.org/resources/shelter-housing/
Finances
Please note – there is an 866 number circulating social media for relief through United Way.
This number is only for residents of Indiana. Instead please call 311 for local NYC options of how to receive support.
NYC Human Resources Administration (HRA)
718-557-1399 (Hours: Monday through Friday 8am-5pm)
Can provide cash assistance and emergency grants for people hardest hit by COVID-19. Apply online (www.nyc.gov/accesshra).
HRA is currently updating application requirements to cut down the need for in-person meetings. Once the application is submitted online people will receive updated instructions.
Financial Support for Rental Arrears through HRA
718-557-1399 (Hours: Monday through Friday 8am-5pm)
If this crisis causes you to get behind on rent or you were behind on previously, you can apply for emergency cash assistance.
Please note – this was a pre-existing program and due to the extraordinary circumstances of the current crisis there may be updates in the coming weeks.
Other support for rental arrears:
Public Tenant Hotline – 888-744-7900
Catholic Charities Helpline – 888-744-7900 Coalition for the Homeless – 212-964-5900
Additional information about emergency financial assistance: https://unitedwaynyc.org/resources/shelter-housing/
Equity and Access
Remember that crisis is not a time that we should allow equity and human rights to be violated – in fact we should be more vigilant. See these resources for additional information:
New York City Commission on Human Rights
Continues to work remotely during the COVID-19 crisis. Contact/report discrimination and abuses at 311
Teaching Tolerance Resources for Students and Teachers
Human Rights Watch – COVID-19 Human Rights Considerations
Substance Abuse/Recovery
Groups for people in recovery from alcoholism.
www.samhsa.gov/find-help/national-helpline
Alcoholics Anonymous (AA)
New York Intergroup Association of Alcoholics Anonymous
Extension of multiple AA groups open to those in need of additional support. 212-647-1680 Online meetings at: https://www.nyintergroup.org/remote-meetings/list-of-remote-meetings-to-join
Narcotics Anonymous (NA)
Groups for people in recovery from drug addiction.
Online meetings
Recovery Dharma
Online and phone meetings that use the principles of Buddhism to support recovery.
Substance Abuse and Mental Health Services Administration (SAMHSA)
National helpline for people experiencing issues related to substance use and abuse
1-800-662-HELP (4357)
Immigration
Please note: Anyone that needs help curing the COVID-19 Crisis should seek help without fear of retribution. This is a message from U.S. Citizenship and Immigration Services (USCIS) and directly addresses the federal government’s “Public Charge Rule” that was passed in February 2020.
Please see the website from NYC for more information: https://www1.nyc.gov/site/immigrants/help/legal-services/public-charge.page
New York State Immigration Hotline
1-800-566-7636
Immigration Advocates
Resource directory for immigrants – local and national https://www.immigrationadvocates.org/nonprofit/
The Citizenship Project samantha.rijkers@nyhistory.org Free online citizenship classes:
https://docs.google.com/forms/d/e/1FAIpQLSeVIYv18LAYDQmKWQ5LfE
9-Uhk456VOX02XI3AxDZfGQvBg0Q/viewform
CUNY Citizenship Now!
Remote legal services – online consultation for family-based and naturalization cases. 646-664-9400
https://www.cuny.edu/citizenshipnow
